At iPhone iCare, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, avail our repair services, or purchase accessories and spare parts from us.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you contact us, place an order, book a repair service, or communicate with us, we may collect personal details such as:

• Name

• Email address

• Phone number

• Billing and delivery address

b) Payment Information

All payments made on our website or through digital platforms are processed securely by third-party payment gateways. We do not store or have direct access to your card details, UPI IDs, or banking information.

c) Non-Personal Information

We may automatically collect certain non-personal information, including:

• IP address

• Browser type

• Device information

• Pages visited and time spent on the website

This information helps us improve our website performance and user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process orders for accessories, spare parts, and repair services

• To schedule, manage, and complete repair requests

• To communicate order updates, service confirmations, and support responses

• To improve our website, services, and customer experience

• To send promotional offers or service updates (only if you opt in)

• To prevent fraudulent activities and ensure secure transactions

3. Sharing of Information

We do not sell, trade, or rent your personal information to any third party.

Your information may only be shared in the following situations:

• Service Providers: With trusted third-party vendors such as payment gateways, logistics partners, or service tools strictly for operational purposes

• Legal Obligations: When required by law, regulation, or government authority

All third parties are obligated to maintain confidentiality and data security.

4. Data Security

We implement reasonable technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

However, no online data transmission or storage system can be guaranteed as 100% secure. By using our services, you acknowledge this risk.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyze website traffic

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information

• Request deletion of your personal data (subject to legal requirements)

• Opt-out of promotional communications at any time

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites or services. iPhone iCare is not responsible for the privacy practices, content, or policies of such external websites. We recommend reviewing their privacy policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time without prior notice. Any changes will be posted on this page along with the revised effective date. Continued use of our website or services implies acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

iPhone iCare
📧 Email: connect@iphoneicare.in
📱 WhatsApp: +91-7428292823